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Moving Company Reviews for Atlas Van Lines

Real Moving Reviews from Real Customers

Customers consistently rank our moving services highly. These reviews, written by real Atlas customers, tell the story of what customers like best about Atlas services and what could be better, which we work to improve every day. Read the reviews to learn what you can expect when you go new places® with Atlas.

Average Atlas Rating: 4.97

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My family and I embarked on our first home sale and move ever when we made the decision to relocate from our hometown of Wichita, Kansas to the Bay Area for a new work opportunity. While not having first-hand experience since being a homeowner, I’ve always heard that local moves are stressful and could just imagine how that is compounded when moving halfway across the country. Working in corporate HR for well over a decade, I have seen many moves that have not gone smoothly and been a source of stress and strain for the employee.

I’m so pleased to report that our move experience was about as stress-free as one of these can get. The personal care and attention we received from Daniel’s was a significant part of that overall experience.In our move, I left Wichita in advance of my family to start my new work responsibilities and begin the house-hunting process. This left my wife to manage the home sale, packing and moving process in Wichita. She called me several times when the packing team, Blaise and Kelley Hawkins were at our house to let me know about the care they were taking with our belongings and our home, and their professionalism throughout the four days of packing. As evidence of this, we only had very minor damage to a few items – well below what I expected for the distance and type of move we made. The unpacking crew also did a great job; they were efficient but worked with us to help make sure everything ended up in its proper place and also took great care of protecting our new home. Finally, the claims process was handled professionally and all issues were resolved in an acceptable manner.

We felt like we were treated with extra care and attention throughout the household goods shipment process and I especially appreciated your personal check-ins and follow up with me. I’m happy we didn’t have a need to escalate any concerns but I know I would have received excellent service if that was necessary.

Thanks to you and the entire Daniel’s team who helped my family during our move!

On behalf of my parents and I, we would like to commend Mr. David Warren. David was the driver who picked up our household goods, along with our automobile from Boise, Idano to Longview, TX. David was thoroughly professional and absolutely on schedule throughout this entire move. This was my parents' first experience with a commerical moving company and they, and I, were completely pleased and satisfied with the entire move. Not one single item was unaccounted for upon delivery and there was not a single piece damaged in any way. Having spent almost 25 years in the commercial trucking industry, I can only hope that your entire staff si as qualified and personable as David. Thank you for having such a fine person available to assist us with this move.

Yours truly,

Larry

My family moved from Omaha, Nebraska to Overland Park, Kansas. I have a wife and three daughters and we have lived in Omaha for 14 years. This was the first time we had ever moved our belongings with a professional moving company. Mr. Gary Pittman was in charge of moving our household items and representing your company. My wife and I would like to personally inform you of the attention and professional service provided to us by Mr. Pittman and his crew. As previously stated, we had never moved with a professional moving company. We were naturally apprehensive about the move because of the "horror stories" our neighbors and friends had shared with us regarding damage and abuse they had received in their previous experiences. Mr. Pittman's crew arrived on time in Omaha and worked hard for three days packing and unloading. The crew was very polite, considerate of our needs and extremely professional. We could tell that Mr. Pittman had a good crew. Since then, my wife and I have had time to unpack and reflect back on the experience and we both feel that things could not have been better. We feel that the professional attitude and general consideration for the customer that Mr. Pittman and his crew displayed was "beyond the call of duty." We wish to convey our sincere gratitude to Mr. Pittman, his crew and your moving company. My entire family was extremely pleased with the service provided by Mr. Gary Pittman and Atlas Van Lines.

Sincerely,

David

We would like to take this opportunity to commend Bill and Eddie Boehman for the wonderful job they did in moving us from Lanham, Maryland to Fall Branch, Tennessee. Bill and Eddie treated our belongings as if they belonged to them and we deeply appreciate everything they did. They are definitely an asset to your company and we will gladly recommend them and your company whenever we have the opportunity. We have heard many horror stories about moving companies and we are happy to say they are untrue. Thanks to Bill and Eddie and Shetler Moving & Storage Inc., we had a very enjoyable experience.

Thanks again!

Lois and Bill

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ProMover® Certified

All Atlas Agents are ProMover Certified, the highest designation from the American Moving & Storage Assocation.

Atlas World Group, Inc. is a BBB Accredited Mover in Evansville, IN

Better Business Bureau A+ Ranking

Atlas World Group, Inc. (parent company of Atlas Van Lines) is awarded the Better Business Bureau A+ Ranking, the highest ranking. Among other criteria, it reflects our time in the business and transparent business practices.

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Award Winning Agents

Atlas adheres to formal, measurable standards for quality. Our Agencies are accountable with regular inspections and evaluations. Customer feedback is also essential for our efforts to improve service on every move.