You play an important part in our process to ensure that after shipping electronics your things arrive safely. We will ask you to complete and sign the Customer's Declaration of Value, a part of the Bill of Lading from our Important Move Information. The first page of this two-part form spells out your responsibilities.
The second page of the form provides an inventory of your valuables. Atlas relies on you to complete this form. We use it to determine your shipment value and which items need special care. List all high-value items you want Atlas to move, including:
Your Atlas Professional Van Operator must see each high-value item before loading it onto the truck. Please make sure box labels and written instructions are clear and visible. It's our job to see that every item moves safely. Should contents of a carton you pack become damaged during transit, the liability may be yours. If we ask you to repack a box, it's because we're looking out for your best interest.
Atlas may not be liable in the event certain items are lost or damaged. Please pack these items and arrange to transport them yourself.
All Atlas Agents are ProMover Certified, the highest designation from the American Moving & Storage Assocation.
Atlas World Group Inc., (parent company of Atlas Van Lines) is awarded the Better Business Bureau A+ Ranking, the highest ranking. Among other criteria, it reflects our time in the business and transparent business practices.
Atlas adheres to formal, measurable standards for quality. Our Agencies are accountable with regular inspections and evaluations. Customer feedback is also essential for our eﬀorts to improve service on every move.